Technology Services

Categories (16)

Get Help / Report Issue

Get help or report a problem with hardware, software, internet connectivity or other technology.

Accounts / Passwords

User IDs and Passwords for services, Password Reset, Multi-factor Authentication (MFA), Directory Information

E-mail

E-Mail account, Smart Phone Setup, Email Forwarding

Technology Check-out

Technology available for checkout on a temporary basis

Network and Wifi

Campus Wireless Internet Access, and Network

Printing

Student printing, wireless printing, office/dept. multi-function and bulk jobs

Software / Applications

Microsoft Office 365, Adobe Cloud, software requests

File Storage / Transfer

One Drive, Media Space, Browser-accessible Secure File Storage/Transfer

Computers / Laptops / Mobile Devices

Computers, Desktops, Laptops, Mobile Devices

Academic Technology

D2L, LockDown Browser, Smart Classrooms, Kaltura Media Space, Closed Captioning

Classrooms / Computer Labs

Classrooms, Computer Labs, Learning Technology Center (LTC), Virtual Labs

Campus Event Technology Support

Event equipment setup and support

Zoom Phones

Zoom phones, conferencing, collaboration, office moves

Project Services

Project consultation, technology solution evaluation, data reporting, web and application development

RCTC Tenants / Community Partners

Technology requests for RCTC tenants and external community partners.

Provide Feedback

Provide feedback regarding the service portal or other technology.