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Technology Services
Categories (19)
Get Help / Report Issue
Get help or report a problem with hardware, software, internet connectivity or other technology.
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Accounts / Passwords
User IDs and Passwords for services, Password Reset, Multi-factor Authentication (MFA), Directory Information
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E-mail
E-Mail account, Smart Phone Setup, Email Forwarding
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Network and Wifi
Campus Wireless Internet Access, and Network
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Software / Applications
Microsoft Office 365, Adobe Cloud, software requests
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File Storage / Transfer
One Drive, Media Space, Browser-accessible Secure File Storage/Transfer
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Printing
Student printing, wireless printing, office/dept. multi-function and bulk jobs
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Technology Checkout
Technology available for checkout on a temporary basis
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Computers / Laptops / Mobile Devices
Computers, Desktops, Laptops, Mobile Devices
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Academic Technology
D2L, LockDown Browser, Smart Classrooms, Kaltura Media Space, Closed Captioning
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Classrooms / Computer Labs
Classrooms, Computer Labs, Learning Technology Center (LTC), Virtual Labs
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Campus Event Technology Support
Event equipment setup and support
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Zoom Phones
Zoom phones, conferencing, collaboration, office moves
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RCTC Tenants / Community Partners
Technology requests for RCTC tenants and external community partners.
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Data Integrations / Web Apps
Data collection, reporting, integrations, website support, application development, content management, single sign-on,
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Identification Cards / IDs
Student and Employee Photo ID Cards
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Minnesota State IT Services
Request assistance for services provided by
the Minnesota State System Office.
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Provide Feedback
Provide feedback regarding the service portal or other technology.
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Proposal Intake
Intake and Management of: Strategic Initiatives, Repair and Replacement, Operational Requests, Resources
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Popular Services
D2L Brightspace
E-mail Account
Submit a Technology Ticket
Where to find Workday
Student Laptop Checkout