Technology Services

Categories (19)

Get Help / Report Issue

Get help or report a problem with hardware, software, internet connectivity or other technology.

Accounts / Passwords

User IDs and Passwords for services, Password Reset, Multi-factor Authentication (MFA), Directory Information

E-mail

E-Mail account, Smart Phone Setup, Email Forwarding

Network and Wifi

Campus Wireless Internet Access, and Network

Software / Applications

Microsoft Office 365, Adobe Cloud, software requests

File Storage / Transfer

One Drive, Media Space, Browser-accessible Secure File Storage/Transfer

Printing

Student printing, wireless printing, office/dept. multi-function and bulk jobs

Technology Checkout

Technology available for checkout on a temporary basis

Computers / Laptops / Mobile Devices

Computers, Desktops, Laptops, Mobile Devices

Academic Technology

D2L, LockDown Browser, Smart Classrooms, Kaltura Media Space, Closed Captioning

Classrooms / Computer Labs

Classrooms, Computer Labs, Learning Technology Center (LTC), Virtual Labs

Campus Event Technology Support

Event equipment setup and support

Zoom Phones

Zoom phones, conferencing, collaboration, office moves

RCTC Tenants / Community Partners

Technology requests for RCTC tenants and external community partners.

Data Integrations / Web Apps

Data collection, reporting, integrations, website support, application development, content management, single sign-on,

Identification Cards / IDs

Student and Employee Photo ID Cards

Minnesota State IT Services

Request assistance for services provided by
the Minnesota State System Office.

Provide Feedback

Provide feedback regarding the service portal or other technology.

Funding / Project Intake and Management

Intake and Management of: Strategic Initiatives, Repair and Replacement, Operational Requests, Resources