Technology Services

Categories (19)

Get Help / Report Issue

Get help or report a problem with hardware, software, internet connectivity or other technology.
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Accounts / Passwords

User IDs and Passwords for services, Password Reset, Multi-factor Authentication (MFA), Directory Information
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E-mail

E-Mail account, Smart Phone Setup, Email Forwarding
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Network and Wifi

Campus Wireless Internet Access, and Network
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Software / Applications

Microsoft Office 365, Adobe Cloud, software requests
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File Storage / Transfer

One Drive, Media Space, Browser-accessible Secure File Storage/Transfer
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Printing

Student printing, wireless printing, office/dept. multi-function and bulk jobs
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Technology Checkout

Technology available for checkout on a temporary basis
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Computers / Laptops / Mobile Devices

Computers, Desktops, Laptops, Mobile Devices
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Academic Technology

D2L, LockDown Browser, Smart Classrooms, Kaltura Media Space, Closed Captioning
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Classrooms / Computer Labs

Classrooms, Computer Labs, Learning Technology Center (LTC), Virtual Labs
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Campus Event Technology Support

Event equipment setup and support
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Zoom Phones

Zoom phones, conferencing, collaboration, office moves
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RCTC Tenants / Community Partners

Technology requests for RCTC tenants and external community partners.
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Data Integrations / Web Apps

Data collection, reporting, integrations, website support, application development, content management, single sign-on,
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Identification Cards / IDs

Student and Employee Photo ID Cards
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Minnesota State IT Services

Request assistance for services provided by
the Minnesota State System Office.
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Provide Feedback

Provide feedback regarding the service portal or other technology.
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Proposal Intake

Intake and Management of: Strategic Initiatives, Repair and Replacement, Operational Requests, Resources
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