Knowledge Base

Categories (14)

Client Portal User Guides

Client Portal User Guides for Employees and Students

Accounts and Passwords

User IDs and Passwords for services, Password Reset, Multi-factor Authentication (MFA), Directory Information


E-Mail account, Smart Phone Setup, Email Forwarding

Network and Wifi

Campus Wireless Internet Access, and Network

Software / Applications

Microsoft Office 365, Adobe Cloud, Software Requests, 3rd Party SaaS


Student printing, wireless printing, office/dept. multi-function and bulk jobs

File Storage / Transfer

One Drive, Media Space, Browser-accessible Secure File Storage/Transfer

Computers and Mobile Devices

Computers, Desktops, Laptops, Mobile Devices

Academic Technology

D2L, LockDown Browser, Smart Classrooms, Kaltura Media Space, Closed Captioning

Technology Check-out

Technology available for checkout on a temporary basis

Classrooms / Computer Labs

Computer Labs, Learning Technology Center (LTC), Virtual Labs

Campus Event Support

Event equipment setup and support

Zoom Phones

Phones, conferencing, collaboration, office moves

Project Services

Project intake and evaluation