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Knowledge Base
Categories (14)
User Guides for Students and Employees
User Guides for Students and Employees
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Accounts and Passwords
User IDs and Passwords for services, Password Reset, Multi-factor Authentication (MFA), Directory Information
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E-Mail
E-Mail account, Smart Phone Setup, Email Forwarding
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Network and Wifi
Campus Wireless Internet Access, and Network
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Software / Applications
Microsoft Office 365, Adobe Cloud, Software Requests, 3rd Party SaaS
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Printing
Student printing, wireless printing, office/dept. multi-function and bulk jobs
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File Storage / Transfer
One Drive, Media Space, Browser-accessible Secure File Storage/Transfer
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Computers and Mobile Devices
Computers, Desktops, Laptops, Mobile Devices
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Academic Technology
D2L, LockDown Browser, Smart Classrooms, Kaltura Media Space, Closed Captioning
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Technology Check-out
Technology available for checkout on a temporary basis
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Classrooms / Computer Labs
Computer Labs, Learning Technology Center (LTC), Virtual Labs
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Campus Event Support
Event equipment setup and support
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Zoom Phones
Phones, conferencing, collaboration, office moves
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Project Services
Project intake and evaluation
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Popular Articles
Student Computer Recommendations
Smart Phone E-mail Setup Instructions
Account, E-mail, and Computer Usage Guidelines
Phishing Prevention
Faculty Absences
Recent Articles
Faculty Absences
Student Technology Guide
Employee Technology Guide
Cybersecurity Tips
RCTC Service Portal Overview and How-to Guide
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