Knowledge Base

Categories (14)

Client Portal User Guides

Client Portal User Guides for Employees and Students
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Accounts and Passwords

User IDs and Passwords for services, Password Reset, Multi-factor Authentication (MFA), Directory Information
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E-Mail

E-Mail account, Smart Phone Setup, Email Forwarding
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Network and Wifi

Campus Wireless Internet Access, and Network
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Technology Check-out

Technology available for checkout on a temporary basis
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Printing

Student printing, wireless printing, office/dept. multi-function and bulk jobs
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Software / Applications

Microsoft Office 365, Adobe Cloud, Software Requests, 3rd Party SaaS
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File Storage / Transfer

One Drive, Media Space, Browser-accessible Secure File Storage/Transfer
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Computers and Mobile Devices

Computers, Desktops, Laptops, Mobile Devices
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Academic Technology

D2L, LockDown Browser, Smart Classrooms, Kaltura Media Space, Closed Captioning
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Classrooms / Computer Labs

Computer Labs, Learning Technology Center (LTC), Virtual Labs
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Campus Event Support

Event equipment setup and support
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Phones

Phones, conferencing, collaboration, office moves
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Project Services

Project consultation, technology solution evaluation, data reporting, app development
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